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Remote IT Support
With modern day business so reliant on technology, any IT issues need to be addressed swiftly to minimize the impact on business. Our Remote IT Support service delivers a fast, efficient and cost effective solution for addressing the majority of IT support issues – over 90% of help desk queries are fixed remotely by our support help desk without the need for an on-site visit by one of our engineers.
By accessing your computers remotely and seeing the same screen you do, our experienced technical IT support engineers can quickly locate the problem and help you implement a solution – all you need is an internet connection.
If the issue cannot be fixed remotely, your own “IT guy” or one of our other IT support engineers can swiftly be on site to fix the problem. For businesses in Boise, Meridian, or Eagle, we guarantee he will be there within 2 hours
Remote IT Support is included as part of the Elevate PC Techplan service, a flexible and cost effective IT support solution.
Key Benefits of Remote IT Support?
|Over 90% of IT support queries can be fixed remotely||IT technicians can work on the issue from the moment your call||Remote fixes incur no call out fees|
Why IT Support from Elevate PC?
We have years’ experience providing businesses with specialized IT support. Our affordable, flexible IT support service can be tailored to meet the specific needs of your business and even our highest rate is one of the cheapest amongst Elevate PC IT support providers.