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IT Network Support Services
Whether it’s allowing you to keep in touch your customers and suppliers via email, instant messaging and video conferencing or providing an online work-area for your teams to collaborate and share resources between different departments, offices or continents – your company’s computer network plays a pivotal role in the day to day operation of your business.
For those occasions where a problem does arise, you need a local IT support company that can swiftly address the issue to minimize downtime for your business.
At Elevate PC, customer service and support are at the core of our business. Our flexible approach provides customers with a cost-effective solution that combines proactive support, implementing solutions that improve the efficiency and resilience of your IT network, with reactive support, for fast efficient resolutions when issues do arise.
Our support team are all experienced appropriately certified IT engineers.
What does Network Support include?
Network Hardware Support
Repair, upgrade and replacement of faulty equipment including routers, hubs, firewalls & switches.
From maintenance and replacement of cat5 cabling to the planning and installation of new office IT networks, fiber optics and wireless network hubs and access points.
Diagnosing network faults and speed issues to improve the efficiency of your network and internet connection. We help you deal with that pesky ISP so you don’t have to.
Remote and Onsite Support
Our technical support team are on hand 24/7 to provide remote it support and, for critical issues, will have an engineer on site within a guaranteed 2 hours for businesses in Boise, Meridian or Eagle.